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Complete User Guide — All Roles

Guardrail
Tutorial.

Step-by-step instructions for every role in your family network. Choose your role on the right to get started — each tutorial is written specifically for you.

Separate guide for each role Court-admissible platform Free to read
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Parent
Custodial or Non-Custodial
10 chapters →
❤️
Guardian
Grandparent or caregiver
8 chapters →
⚖️
Attorney
Legal representative
7 chapters →
Child
Child account
6 chapters →
Court-Admissible Messaging   GPS-Verified Exchanges   AI Tone Coach   Evidence Vault   Financial Tracking   Child Accounts   Attorney Read-Only Access   Parenting Time Tracker   Violation Logging   Court-Admissible Messaging   GPS-Verified Exchanges   AI Tone Coach   Evidence Vault   Financial Tracking   Child Accounts   Attorney Read-Only Access   Parenting Time Tracker   Violation Logging  
1
Chapter 1
Getting Started with Guardrail
Create your account, select your role, and set up your family network
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Everything begins here. Create your account, choose your role, and invite your co-parent and attorney — all in a few minutes.

1

Open the app and tap 'Create New Account'

Visit Guardrail on your device. On the welcome screen you'll see two options — Create New Account and Sign In. Tap Create New Account. You'll be asked for your name, email, and a strong password.

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Create New Account
Sign In

About Guardrail · Video Tutorials

Screenshot — what you'll see on screen

Tip: Use a password you don't use anywhere else. Enable your device's Face ID or fingerprint for quick, secure login after the first sign-in.

2

Select your role

Choose the role that describes your custody situation: Custodial Parent (primary residence), Non-Custodial Parent (visiting/shared), Attorney/Legal Rep (read-only), or Guardian. Your role controls which dashboard and features you see. Roles cannot be self-changed after setup — contact support if you picked the wrong one.

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Explore your dashboard

After setup you'll land on your dashboard showing today's upcoming exchange, unread messages, payment reminders, and your compliance score. The bottom navigation gives you instant access to Messages, Exchanges, Finances, and Legal Tools.

Tip: Tap the profile icon (top right) to access settings, notifications, and your subscription plan.

4

Invite your co-parent and attorney

Go to Settings › Family Network and enter your co-parent's email to send an invitation. Optionally invite your attorney — they get read-only access to all data including messages, exchanges, and financial records. No sharing documents manually.

Tip: You can use the platform fully before your co-parent joins. Your solo records are still valid documentation.

5

Start your 7-day free trial

All new accounts start with a 7-day free trial with access to every feature. You won't be charged until day 7. Set a calendar reminder on day 5 to decide which plan works for you.

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Chapter 2
Co-Parent Messaging
Every message is recorded, timestamped, and analyzed for tone
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Guardrail messaging isn't just chat — every word is permanently documented and reviewed by AI before it's sent, protecting your legal record automatically.

1

Open a conversation

Tap Messages in the bottom navigation. You'll see a thread list — one per family member. Tap any name to open the conversation. All messages are stored permanently with full timestamps. You can search by keyword using the 🔍 icon.

2

Write and send a message

Tap the compose bar at the bottom. Type your message. Before sending, Guardrail's AI Tone Coach analyzes it for tone, language, and potential legal risk — giving you a green, yellow, or red signal.

Tip: Keep messages child-focused and factual: schedules, health, school, logistics. The platform is designed for that purpose.

3

Understanding the AI Tone Coach

Green means your message is calm and appropriate. Yellow means there may be mild tension — you'll see an explanation. Red means the message carries legal risk or could escalate conflict. You'll always see a suggested rewrite. You are never blocked from sending — you're informed and given a better path.

Tip: Courts look very favorably on calm, child-focused communication. Consistently using the Coach builds a strong record over time.

4

Attachments and read receipts

Tap the paperclip icon to attach photos, receipts, or documents. When your co-parent reads a message, you'll see a ✓✓ checkmark — part of the permanent record. Unread messages are also documented, which is useful if a co-parent claims they 'didn't know.'

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Message curfew

If a curfew is set (default: 9 PM – 7 AM), you'll receive a warning before sending outside those hours. This prevents harassment claims and enforces healthy communication boundaries. Configure in Settings › Communication.

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Chapter 3
Custody Exchange Tracking
GPS check-ins, photos, and timestamps for every handoff
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Every exchange is GPS-verified and permanently timestamped — creating undeniable documentation of what happened, when, and where.

1

Schedule an exchange

Go to Exchanges and tap + New Exchange. Enter the date, time, location, and any notes. Both parents receive a reminder notification before the exchange. Schedule at least 24 hours in advance when possible.

Tip: Scheduling through the app creates a documented record of agreed-upon plans — even if the other parent doesn't use the app.

2

Check in at the exchange

When you arrive, open the exchange event and tap Check In. Guardrail uses your GPS to confirm your location and records the exact timestamp. Both parents check in independently. Your check-in is valid even if the other parent doesn't show.

3

Add a photo

After checking in, optionally add a photo confirming the child's presence and the handoff. This is timestamped and stored in the legal record. For high-conflict situations, photo evidence is extremely useful.

Tip: In high-conflict situations, photos at every exchange are strongly recommended. They prevent disputes about whether a handoff occurred.

4

If an exchange is missed

If the other parent doesn't check in within 30 minutes of the scheduled time, Guardrail automatically logs a 'missed exchange' event. You can also manually log a 'denial of access' from the exchange details screen. These automatically add to the violation counter.

5

Find a Safe Exchange Zone

Tap 'Find Safe Exchange Zone' to locate nearby neutral locations — police stations, fire stations, libraries — documented as exchange locations. Some states recognize these as legally preferred sites. The location auto-fills for the exchange record.

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Chapter 4
Financial Tracking
Transparent records of every payment, expense, and deadline
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Every child support payment, shared expense, and reimbursement is documented in real time — creating a financial record neither parent can dispute.

1

Log child support payments

Navigate to Finances › Child Support. Log each payment with date, amount, and method (bank transfer, Zelle, check, etc.). Both parents see the same shared record. Late or missed payments are automatically flagged in both dashboards.

Tip: Log payments the same day they're made or received — contemporaneous records are far more credible in court than reconstructed ones.

2

Submit shared expense requests

For medical bills, school fees, activity costs, or extraordinary expenses, use Shared Expenses. Submit with a description, dollar amount, and receipt photo. Your co-parent receives a notification to approve or dispute it. The entire approval chain is permanently documented.

3

Set reimbursement deadlines

After a shared expense is approved, set a reimbursement deadline. Guardrail sends reminders at 7 days, 3 days, and 1 day before the due date. Overdue items are automatically flagged in both dashboards.

4

Organize tax documents

Store child-related tax documents (W-2s, 1099s, childcare receipts, tuition statements) in the Tax Documents section — especially useful for dependent claims, child tax credits, and childcare deductions.

5

Export financial records

All financial records can be exported as a court-ready PDF from Legal Tools › Export Court Report. The export includes all payments, shared expenses, approvals, and reimbursement history with full timestamps and both parents' names.

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Chapter 5
Legal & Compliance Tools
Everything you need to build a court-ready case automatically
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Guardrail builds your legal record automatically — every action logged, every violation documented, every export formatted for court submission.

1

The Audit Trail

Every action on Guardrail is automatically logged — messages sent, exchanges checked in, documents viewed, settings changed. This immutable audit trail is available to your attorney or the court on request.

2

Evidence Vault

The Evidence Vault is secure storage for screenshots, police reports, incident photos, and any other documentation you want preserved. Files are timestamped on upload and cannot be modified afterward.

Tip: The upload timestamp is part of the legal record. Courts can verify when evidence was submitted, not just when an incident occurred.

3

Logging violations

From Legal › Violation Log, tap + Add Violation. Select the type (denied access, late exchange, communication violation, schedule deviation), add details and any attached evidence, then submit. Violations accumulate into a report your attorney can use to demonstrate patterns.

4

Parenting Time Tracker

Automatically calculates actual vs. court-ordered parenting time using check-in data. A persistent gap between ordered and actual time becomes documented evidence of a parenting plan violation.

5

Exporting a court report

From Legal Tools, tap Export Court Report. Choose a date range and select data types: messages, exchanges, finances, violations, audit log. The export generates a clean PDF formatted for court submission. Share a link directly with your attorney.

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Chapter 6
AI-Powered Features
Intelligent tools that help you communicate better and cope effectively
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Beyond documentation, Guardrail actively helps you communicate better — with AI coaching, weekly summaries, and tools built for high-conflict situations.

1

AI Co-Parenting Coach

Access the Coach from the main menu. It's a conversational AI trained on co-parenting research, communication strategies, and family law basics. Ask it anything: 'How do I respond to a message that makes me angry?', 'What is right of first refusal?', 'How do I co-parent during the holidays?'

Tip: The Coach is not a lawyer and doesn't provide legal advice. Use it to prepare questions for your actual attorney.

2

Weekly Communication Summary

Every Sunday, Guardrail generates an AI-written summary of the week's communication patterns — trends, positive moments, areas of tension, and compliance metrics. Both parents receive the same summary for full transparency.

3

Custody Agreement Translator

Upload your custody order and the AI translates legal language into plain English. It identifies your key obligations, schedules, rights, and deadlines — and flags any clauses that may need attorney clarification.

4

Parallel Parenting Mode

For the most high-conflict situations, Parallel Parenting Mode filters every outgoing message through the AI before delivery. Messages that don't meet communication standards are held for your review before reaching your co-parent. Enable it in Settings › Communication › Parallel Parenting Mode.

Tip: Parallel Parenting Mode is designed for situations where direct communication regularly escalates. It significantly reduces conflict while maintaining documentation.

5

Emotion Regulation Check-In

Before composing a message when you're escalated, use the Emotion Regulation Check-In (under Co-Parenting Coach). It guides you through a brief grounding exercise before you communicate — protecting both the relationship and your legal record.

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Chapter 7
Child Accounts
A safe, fun, and completely separate space just for kids
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Children get their own separate, age-appropriate app experience — completely isolated from the adult platform. No legal tools, no financial data, no conflict.

1

Creating a child account

From Settings › Family › Add Child Account, enter your child's name and age. You'll receive a login code to share with them. Child accounts are entirely separate from the parent layer — children cannot see parent messages, legal tools, financial data, or any adult conflict.

2

The child dashboard

When a child logs in, they see a colorful, emoji-rich dashboard with a personalized greeting. From there they access the Mood Logger, Homework Tracker, AI Coach Sunny, Journal, Wish List, Book Library, and the Achievement Rewards system.

3

Mood logging

Each day, children tap an emoji to describe how they're feeling and optionally add a note. This data is visible to both parents in the Child Wellbeing section. A consistent mood log is valuable in custody evaluations.

Tip: Encourage daily mood logging by making it a habit — before bedtime works well for most kids.

4

AI Coach Sunny

Sunny is a friendly AI coach built just for kids. Children can ask Sunny about feelings, friendships, school, and living in two homes. Sunny uses age-appropriate language and never discusses adult conflict. Conversations are private to the child.

5

Homework tracker and book library

Kids add assignments with due dates and check them off when complete. Both parents see the tracker. The built-in library gives access to hundreds of free classic books from Project Gutenberg.

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Achievement rewards

Children earn stars and badges for positive daily activities: logging their mood, completing homework, reading, and journaling. The achievement system builds healthy habits and gives kids an enjoyable reason to open the app.

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Chapter 8
Document Management
Store, share, and get acknowledgment on every important file
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Every document is timestamped, permanently stored, and shareable with a single tap — no email attachments or separate file-sharing apps needed.

1

Uploading a document

Go to Documents and tap + Upload Document. Select a file from your device. Documents are auto-categorized (custody orders, medical, school, financial, certificates). All uploads are timestamped and permanently stored.

2

Requesting acknowledgment

After uploading, send it to your co-parent with a Read & Acknowledge request. Their acknowledgment (or refusal) is time-stamped and added to the audit trail. This is useful for school permission slips, medical consent, and parenting plan modifications.

Tip: If your co-parent ignores an acknowledgment request, that non-response is also documented — which can be significant in court.

3

Custody Agreement Viewer

Upload your official custody order to the Custody Agreement section. Both parents can reference the same document at any time. Use the AI Translator to get a plain-language summary of key clauses, schedules, and deadlines.

4

Sharing with your attorney

Any document can be shared directly with your attorney through the platform. Attorneys in your family network receive a secure link — no email attachments or separate file-sharing apps needed.

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Chapter 9
Attorney & Observer Access
Give your legal team complete, real-time visibility
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Your attorney sees everything in real time — no forwarding, no compiling, no phone calls to explain what happened. They just log in.

1

Inviting your attorney

Go to Settings › Family Network › Invite Attorney. Enter their email. They'll receive an invitation to create a read-only account linked to your family case. Attorneys cannot message, modify, or delete any data — view only.

2

What attorneys can see

Your attorney has full read access to every message thread, exchange log with GPS data, financial records, audit trail, evidence locker, violation counter, and shared documents — in real time.

3

Preparing for court

Work with your attorney to identify the most relevant records before a court date. They can export targeted reports covering specific date ranges or incident types. The export is clean, timestamped, and formatted specifically for court submission.

Tip: Have your attorney set up their access weeks before any scheduled court date so they can familiarize themselves with your full case history.

4

Third-party observers

Beyond attorneys, you can invite court-appointed guardians ad litem, family counselors, or neutral observers. Each observer type has its own access level — you control exactly what they can see when setting up the invitation.

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Chapter 10
Settings & Privacy
Configure Guardrail for your situation and stay safe
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From Privacy Mode to Quick Close — Guardrail is designed with safety in mind at every level.

1

Privacy Mode and Quick Close

Privacy Mode blurs sensitive information on your screen. Enable it from Settings › Privacy. The Quick Close button instantly navigates you to Google if you need to hide the app — important for domestic safety situations.

Tip: If you're in a situation involving safety concerns, enable Privacy Mode from day one.

2

Dark Mode

Toggle dark mode from your profile settings or by tapping the moon icon in your profile. It's saved across sessions.

3

Notification settings

Customize which notifications you receive: exchange reminders, message alerts, payment deadlines, compliance milestones, and weekly summaries. Configure in Settings › Notifications.

4

Changing your password

Go to Settings › Security › Change Password. Enter your current password, then your new one twice. Guardrail stores only a secure hash — your actual password is never stored.

5

Getting support

Tap the green support button (bottom-right corner on any screen) to open a ticket. Choose a category — Technical, Billing, or Account — describe your issue, and submit.

Tip: For urgent safety situations, always contact local emergency services directly. Platform support is for technical issues only.

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