Step-by-step instructions for every role in your family network. Choose your role on the right to get started — each tutorial is written specifically for you.
Everything begins here. Create your account, choose your role, and invite your co-parent and attorney — all in a few minutes.
Open the app and tap 'Create New Account'
Visit Guardrail on your device. On the welcome screen you'll see two options — Create New Account and Sign In. Tap Create New Account. You'll be asked for your name, email, and a strong password.
About Guardrail · Video Tutorials
Tip: Use a password you don't use anywhere else. Enable your device's Face ID or fingerprint for quick, secure login after the first sign-in.
Select your role
Choose the role that describes your custody situation: Custodial Parent (primary residence), Non-Custodial Parent (visiting/shared), Attorney/Legal Rep (read-only), or Guardian. Your role controls which dashboard and features you see. Roles cannot be self-changed after setup — contact support if you picked the wrong one.
Explore your dashboard
After setup you'll land on your dashboard showing today's upcoming exchange, unread messages, payment reminders, and your compliance score. The bottom navigation gives you instant access to Messages, Exchanges, Finances, and Legal Tools.
Tip: Tap the profile icon (top right) to access settings, notifications, and your subscription plan.
Invite your co-parent and attorney
Go to Settings › Family Network and enter your co-parent's email to send an invitation. Optionally invite your attorney — they get read-only access to all data including messages, exchanges, and financial records. No sharing documents manually.
Tip: You can use the platform fully before your co-parent joins. Your solo records are still valid documentation.
Start your 7-day free trial
All new accounts start with a 7-day free trial with access to every feature. You won't be charged until day 7. Set a calendar reminder on day 5 to decide which plan works for you.
Guardrail messaging isn't just chat — every word is permanently documented and reviewed by AI before it's sent, protecting your legal record automatically.
Open a conversation
Tap Messages in the bottom navigation. You'll see a thread list — one per family member. Tap any name to open the conversation. All messages are stored permanently with full timestamps. You can search by keyword using the 🔍 icon.
Write and send a message
Tap the compose bar at the bottom. Type your message. Before sending, Guardrail's AI Tone Coach analyzes it for tone, language, and potential legal risk — giving you a green, yellow, or red signal.
Tip: Keep messages child-focused and factual: schedules, health, school, logistics. The platform is designed for that purpose.
Understanding the AI Tone Coach
Green means your message is calm and appropriate. Yellow means there may be mild tension — you'll see an explanation. Red means the message carries legal risk or could escalate conflict. You'll always see a suggested rewrite. You are never blocked from sending — you're informed and given a better path.
Tip: Courts look very favorably on calm, child-focused communication. Consistently using the Coach builds a strong record over time.
Attachments and read receipts
Tap the paperclip icon to attach photos, receipts, or documents. When your co-parent reads a message, you'll see a ✓✓ checkmark — part of the permanent record. Unread messages are also documented, which is useful if a co-parent claims they 'didn't know.'
Message curfew
If a curfew is set (default: 9 PM – 7 AM), you'll receive a warning before sending outside those hours. This prevents harassment claims and enforces healthy communication boundaries. Configure in Settings › Communication.
Every exchange is GPS-verified and permanently timestamped — creating undeniable documentation of what happened, when, and where.
Schedule an exchange
Go to Exchanges and tap + New Exchange. Enter the date, time, location, and any notes. Both parents receive a reminder notification before the exchange. Schedule at least 24 hours in advance when possible.
Tip: Scheduling through the app creates a documented record of agreed-upon plans — even if the other parent doesn't use the app.
Check in at the exchange
When you arrive, open the exchange event and tap Check In. Guardrail uses your GPS to confirm your location and records the exact timestamp. Both parents check in independently. Your check-in is valid even if the other parent doesn't show.
Add a photo
After checking in, optionally add a photo confirming the child's presence and the handoff. This is timestamped and stored in the legal record. For high-conflict situations, photo evidence is extremely useful.
Tip: In high-conflict situations, photos at every exchange are strongly recommended. They prevent disputes about whether a handoff occurred.
If an exchange is missed
If the other parent doesn't check in within 30 minutes of the scheduled time, Guardrail automatically logs a 'missed exchange' event. You can also manually log a 'denial of access' from the exchange details screen. These automatically add to the violation counter.
Find a Safe Exchange Zone
Tap 'Find Safe Exchange Zone' to locate nearby neutral locations — police stations, fire stations, libraries — documented as exchange locations. Some states recognize these as legally preferred sites. The location auto-fills for the exchange record.
Every child support payment, shared expense, and reimbursement is documented in real time — creating a financial record neither parent can dispute.
Log child support payments
Navigate to Finances › Child Support. Log each payment with date, amount, and method (bank transfer, Zelle, check, etc.). Both parents see the same shared record. Late or missed payments are automatically flagged in both dashboards.
Tip: Log payments the same day they're made or received — contemporaneous records are far more credible in court than reconstructed ones.
Submit shared expense requests
For medical bills, school fees, activity costs, or extraordinary expenses, use Shared Expenses. Submit with a description, dollar amount, and receipt photo. Your co-parent receives a notification to approve or dispute it. The entire approval chain is permanently documented.
Set reimbursement deadlines
After a shared expense is approved, set a reimbursement deadline. Guardrail sends reminders at 7 days, 3 days, and 1 day before the due date. Overdue items are automatically flagged in both dashboards.
Organize tax documents
Store child-related tax documents (W-2s, 1099s, childcare receipts, tuition statements) in the Tax Documents section — especially useful for dependent claims, child tax credits, and childcare deductions.
Export financial records
All financial records can be exported as a court-ready PDF from Legal Tools › Export Court Report. The export includes all payments, shared expenses, approvals, and reimbursement history with full timestamps and both parents' names.
Guardrail builds your legal record automatically — every action logged, every violation documented, every export formatted for court submission.
The Audit Trail
Every action on Guardrail is automatically logged — messages sent, exchanges checked in, documents viewed, settings changed. This immutable audit trail is available to your attorney or the court on request.
Evidence Vault
The Evidence Vault is secure storage for screenshots, police reports, incident photos, and any other documentation you want preserved. Files are timestamped on upload and cannot be modified afterward.
Tip: The upload timestamp is part of the legal record. Courts can verify when evidence was submitted, not just when an incident occurred.
Logging violations
From Legal › Violation Log, tap + Add Violation. Select the type (denied access, late exchange, communication violation, schedule deviation), add details and any attached evidence, then submit. Violations accumulate into a report your attorney can use to demonstrate patterns.
Parenting Time Tracker
Automatically calculates actual vs. court-ordered parenting time using check-in data. A persistent gap between ordered and actual time becomes documented evidence of a parenting plan violation.
Exporting a court report
From Legal Tools, tap Export Court Report. Choose a date range and select data types: messages, exchanges, finances, violations, audit log. The export generates a clean PDF formatted for court submission. Share a link directly with your attorney.
Beyond documentation, Guardrail actively helps you communicate better — with AI coaching, weekly summaries, and tools built for high-conflict situations.
AI Co-Parenting Coach
Access the Coach from the main menu. It's a conversational AI trained on co-parenting research, communication strategies, and family law basics. Ask it anything: 'How do I respond to a message that makes me angry?', 'What is right of first refusal?', 'How do I co-parent during the holidays?'
Tip: The Coach is not a lawyer and doesn't provide legal advice. Use it to prepare questions for your actual attorney.
Weekly Communication Summary
Every Sunday, Guardrail generates an AI-written summary of the week's communication patterns — trends, positive moments, areas of tension, and compliance metrics. Both parents receive the same summary for full transparency.
Custody Agreement Translator
Upload your custody order and the AI translates legal language into plain English. It identifies your key obligations, schedules, rights, and deadlines — and flags any clauses that may need attorney clarification.
Parallel Parenting Mode
For the most high-conflict situations, Parallel Parenting Mode filters every outgoing message through the AI before delivery. Messages that don't meet communication standards are held for your review before reaching your co-parent. Enable it in Settings › Communication › Parallel Parenting Mode.
Tip: Parallel Parenting Mode is designed for situations where direct communication regularly escalates. It significantly reduces conflict while maintaining documentation.
Emotion Regulation Check-In
Before composing a message when you're escalated, use the Emotion Regulation Check-In (under Co-Parenting Coach). It guides you through a brief grounding exercise before you communicate — protecting both the relationship and your legal record.
Children get their own separate, age-appropriate app experience — completely isolated from the adult platform. No legal tools, no financial data, no conflict.
Creating a child account
From Settings › Family › Add Child Account, enter your child's name and age. You'll receive a login code to share with them. Child accounts are entirely separate from the parent layer — children cannot see parent messages, legal tools, financial data, or any adult conflict.
The child dashboard
When a child logs in, they see a colorful, emoji-rich dashboard with a personalized greeting. From there they access the Mood Logger, Homework Tracker, AI Coach Sunny, Journal, Wish List, Book Library, and the Achievement Rewards system.
Mood logging
Each day, children tap an emoji to describe how they're feeling and optionally add a note. This data is visible to both parents in the Child Wellbeing section. A consistent mood log is valuable in custody evaluations.
Tip: Encourage daily mood logging by making it a habit — before bedtime works well for most kids.
AI Coach Sunny
Sunny is a friendly AI coach built just for kids. Children can ask Sunny about feelings, friendships, school, and living in two homes. Sunny uses age-appropriate language and never discusses adult conflict. Conversations are private to the child.
Homework tracker and book library
Kids add assignments with due dates and check them off when complete. Both parents see the tracker. The built-in library gives access to hundreds of free classic books from Project Gutenberg.
Achievement rewards
Children earn stars and badges for positive daily activities: logging their mood, completing homework, reading, and journaling. The achievement system builds healthy habits and gives kids an enjoyable reason to open the app.
Every document is timestamped, permanently stored, and shareable with a single tap — no email attachments or separate file-sharing apps needed.
Uploading a document
Go to Documents and tap + Upload Document. Select a file from your device. Documents are auto-categorized (custody orders, medical, school, financial, certificates). All uploads are timestamped and permanently stored.
Requesting acknowledgment
After uploading, send it to your co-parent with a Read & Acknowledge request. Their acknowledgment (or refusal) is time-stamped and added to the audit trail. This is useful for school permission slips, medical consent, and parenting plan modifications.
Tip: If your co-parent ignores an acknowledgment request, that non-response is also documented — which can be significant in court.
Custody Agreement Viewer
Upload your official custody order to the Custody Agreement section. Both parents can reference the same document at any time. Use the AI Translator to get a plain-language summary of key clauses, schedules, and deadlines.
Sharing with your attorney
Any document can be shared directly with your attorney through the platform. Attorneys in your family network receive a secure link — no email attachments or separate file-sharing apps needed.
Your attorney sees everything in real time — no forwarding, no compiling, no phone calls to explain what happened. They just log in.
Inviting your attorney
Go to Settings › Family Network › Invite Attorney. Enter their email. They'll receive an invitation to create a read-only account linked to your family case. Attorneys cannot message, modify, or delete any data — view only.
What attorneys can see
Your attorney has full read access to every message thread, exchange log with GPS data, financial records, audit trail, evidence locker, violation counter, and shared documents — in real time.
Preparing for court
Work with your attorney to identify the most relevant records before a court date. They can export targeted reports covering specific date ranges or incident types. The export is clean, timestamped, and formatted specifically for court submission.
Tip: Have your attorney set up their access weeks before any scheduled court date so they can familiarize themselves with your full case history.
Third-party observers
Beyond attorneys, you can invite court-appointed guardians ad litem, family counselors, or neutral observers. Each observer type has its own access level — you control exactly what they can see when setting up the invitation.
From Privacy Mode to Quick Close — Guardrail is designed with safety in mind at every level.
Privacy Mode and Quick Close
Privacy Mode blurs sensitive information on your screen. Enable it from Settings › Privacy. The Quick Close button instantly navigates you to Google if you need to hide the app — important for domestic safety situations.
Tip: If you're in a situation involving safety concerns, enable Privacy Mode from day one.
Dark Mode
Toggle dark mode from your profile settings or by tapping the moon icon in your profile. It's saved across sessions.
Notification settings
Customize which notifications you receive: exchange reminders, message alerts, payment deadlines, compliance milestones, and weekly summaries. Configure in Settings › Notifications.
Changing your password
Go to Settings › Security › Change Password. Enter your current password, then your new one twice. Guardrail stores only a secure hash — your actual password is never stored.
Getting support
Tap the green support button (bottom-right corner on any screen) to open a ticket. Choose a category — Technical, Billing, or Account — describe your issue, and submit.
Tip: For urgent safety situations, always contact local emergency services directly. Platform support is for technical issues only.
Create your free account and start building a clear, court-ready record of your co-parenting journey. Seven days free — no credit card required.
No credit card required · Cancel anytime · Contact Support